Real-estate tech platform cuts customer onboarding times from months to weeks with Palette for EKS

Learn how we unlocked easy, fast deploying and scaling of EKS clusters, with smooth migration from EC2

Meet the customer

This real estate technology platform brings together home buyers, home sellers, real estate agents, and lenders on a single platform. The platform organizes and enhances the real estate experience, primarily through Multiple Listing Service (MLS). The company provides products for real estate agents to improve their performance and build trust with clients. This technology is delivered through MLS and is also accessible to consumers, lenders, and other service providers, ensuring transparency and facilitating seamless transactions. The platform uses big data and machine learning to automate decisions and workflows, offering a comprehensive experience for both agents and consumers.

The challenge

The company’s small platform engineering team of two was facing operational and human resources challenges in managing their EC2 clusters. Their struggle to streamline day 2 operations, such as upgrades, patching, configuration drift and scaling was directly impacting customer onboarding timelines, and also limiting the velocity at which the business could grow. 

As an additional challenge, the team had a pressing need to reduce their growing cloud costs. To address the team’s cloud optimization needs, the company decided to migrate from EC2 to EKS, which quickly proved to be demanding for its current team, taking precious time away from their core management needs. They needed a solution and proper support to accelerate the migration plans, taking the burden away from their platform engineers. 

The solution

Palette, our Kubernetes management platform, offered the real estate platform provider a complete solution to manage its Kubernetes clusters, and unlocked unique automation capabilities to empower faster customer onboarding. 

The company can now use Palette’s full-stack declarative management and robust lifecycle automation capabilities for its EC2 and EKS clusters. With Palette’s patented Cluster Profiles capability, it can easily build, deploy and upgrade tailored clusters as it onboards new customers with unique infrastructure needs.

Palette also eased the migration from EC2 to EKS by allowing the company to model its Kubernetes stack and quickly build up and scale resources in EKS. This not only optimized operational efficiency but also contributed to cost savings for the company, allowing it to focus on its business growth without the burden of escalating cloud expenses.

Results and benefits

Customer onboarding from months to weeks

With Palette, the provider unlocked faster deployments, accelerating customer onboarding from months to weeks. As each MLS has different backend and frontend requirements, the company previously needed to build out customized infrastructure for each new client, which required extensive manual effort beforehand. With Cluster Profiles, the company can now easily create a custom blueprint for each client and spin up clusters with the click of a button. This new level of agility directly impacts customer satisfaction and allows the company to scale faster; providing it the ability to grow the customer base and expand into new sectors. 

Upgrading and patching with zero downtime

Working with a robust Kubernetes management solution has also enhanced the overall reliability and stability of the company's IT infrastructure. In its previous DIY and manual approach, clusters would have to be taken offline to perform any needed upgrades and configuration changes. Palette unlocked the ability to apply changes, upgrades and any needed patching from a single point of control, without any downtime. 

85% faster migration and 60% in cost savings

Palette cut down the company’s EC2 to EKS migration timeframe by 85%, allowing it to model its Kubernetes stack and quickly build up and scale resources in EKS. Being able to fully migrate in under a month, not only unlocks better operational efficiency, but directly contributes to bigger and faster cloud cost savings for the company. Moving to EKS meant a 60% reduction in cloud costs by eliminating  the need for EC2 control planes. 

About us

Our mission at Spectro Cloud is to enable enterprises and government organizations to manage Kubernetes securely at scale. Our Palette management platform gives effortless control of the full Kubernetes lifecycle. With support for both VM and container workloads, Palette is a truly unified management platform across clouds, data centers, bare metal and edge environments.

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