Effective Date: August 19, 2024
At Spectro Cloud, data privacy is important to us. This Spectro Cloud Privacy Policy (“Privacy Policy”) describes the personal information practices of Spectro Cloud, including how we may collect, process, and disclose personal information from you or that you may provide on our website or through the online properties and products that we offer (collectively, the “Site” or “Sites”). Please take the time to read this Privacy Policy carefully in order to learn about your rights and choices regarding our processing of your personal information.
In this Privacy Policy, “Spectro Cloud,” “we,” “our,” and “us” each mean Spectro Cloud, Inc. and the applicable Spectro Cloud affiliate(s) involved in the processing activity. The addresses of our offices, where Spectro Cloud, Inc. and our affiliates are located, can be found at the end of this policy. Any reference to “you” or “your” means the person or the entity using the Spectro Cloud products, services or websites.
We may collect the following categories of personal information:
Spectro Cloud obtains the categories of personal information listed above from the following categories of sources:
Directly from you- For example, you provide your contact and professional information to us when you sign up to learn more about Spectro Cloud’s products and services, download content, register for an event, and visit our offices.
Automatically when you access our services- For example, Spectro Cloud uses cookies and other online tracking technologies to collect data when you visit our Site.
Other Parties- For example, we may receive personal information from vendors who provide us with IT services, advertising services, or help facilitate our sales.
We may use or disclose the personal information we collect in the categories above for one or more of the following business purposes:
Like most websites, applications, and software across the Internet, Spectro Cloud systems and Sites collect certain personal information. This type of data collection allows us to better understand how individuals use our websites, products and services and how they perform. For example, we may collect metadata about you, including technical data about your performance or use of our website, products and services. We may also collect device data about you to help us determine that users from one type of device use our websites, products and services in different ways than users of a different type of device, which in turn allows us to improve our websites, products and services, such as through optimizing the screen size of Spectro Cloud mobile applications, or making sure our customers’ users have a more efficient user experience.One common technology we use to collect metadata that may be considered personal information is our use of cookies. Cookies are small text files that are placed on your web browser and that help us recognize your browser or device as a unique visitor in different ways based on the type of cookie. The three main types of cookies are:
Essential cookies. Essential cookies are required for website functionality and security. For example, authentication, security, and session cookies may be required for our website or products to work.
Functional cookies. We may use functional cookies to help enhance our websites’ performance, for market research, or other analytics or advertising that is not tied to a specific individual. For example, we may use Google analytics to help us track how many individuals visited our website. We may also utilize HTML5 local storage cookies for the reasons described in this section. These types of cookies are different from browser cookies in the amount and type of data they store and how they store it.
Targeting or advertising cookies. We may use targeting and advertising cookies to help us understand our marketing efforts and to reach potential customers across the web. For example, we may contract with third-party advertising networks that may track your activity over time and across different channels, including our websites, email activity, and other websites and applications that display advertisements. They may use this tracking information to understand and predict your interests, to display an advertisement for Spectro Cloud on another website, or email you with a marketing communication for a Spectro Cloud product.
A second common technology we use to collect metadata that may be considered personal information is beacon technology. We may use beacons in our websites and in email communications to you. Beacons provide us with information about your activity and help us to improve our business operations and strategy, such as by understanding our email communications’ functionality and improving our websites and content. For example, if you click on a marketing email we send to you about a new product or service, the beacon will provide signals to us that you and your organization may be interested in learning more. If you would like to manage your email subscriptions with us, please visit the section below on Your Information Choices.
You may elect to opt out of certain processing of your personal information through Cookies by interacting with the Cookie Banner on our Site. You may be able to opt out of the use of certain Cookies using the setting on your browser or mobile device.
In addition, you may opt out of certain interest-based ads through the following consumer choice mechanisms:
Security is a critical priority for Spectro Cloud. We maintain a comprehensive information security program that contains industry-standard administrative, technical, and physical safeguards designed to prevent unauthorized access to personal information. However, no security system is perfect, and due to the inherent nature of the Internet, we cannot guarantee that data, including personal information, is absolutely safe from intrusion or other unauthorized access by others. You are responsible for protecting your password(s) and maintaining the security of your devices.
Spectro Cloud’s websites are not directed at minors under the age of 18, and we do not knowingly collect personal information from minors. If we learn that we have collected the personal information of a minor, we will take steps to delete the information as soon as possible.
We will retain your personal information for a period of time that is consistent with the original purpose of the data collection, or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We determine the appropriate retention period for personal information by considering the amount, nature and sensitivity of your personal information processed, the potential risk of harm from unauthorized use or disclosure of your personal information and whether we can achieve the purposes of the processing through other means, and on the basis of applicable legal requirements (such as applicable statutes of limitation).
In the above sections, we describe how we may collect, use and share your personal information for providing relevant content and advertising. Below, we describe how you may unsubscribe, opt-out, or otherwise modify settings related to our processing of your personal information.
Direct Email Marketing. If you wish to withdraw from direct email marketing communications from Spectro Cloud, you may click the “unsubscribe” button in our emails or contact us at privacy@spectrocloud.com. Please note, you cannot unsubscribe from critical transactional emails that are related to our provision of our online Service (such as those related to security and your Spectro Cloud account).
Direct Marketing – Phone or Postal Mailings. If you wish to withdraw from phone call or postal mail marketing communications from Spectro Cloud, please request to do so by contacting us at privacy@spectrocloud.com.
Analytics. We use cookies to manage and improve our Site and to collect aggregate information about Site usage by all of our users. If you browse our website or register or otherwise submit information to us, we collect the data that your browser transmits to our server. You can interact with our Cookie Banner to opt-out of non-essential cookies.
European Union Regulation 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal information and on the free movement of such data (“GDPR”), requires us as the data controller of the Sites to provide additional and different information about our data processing practices to data subjects in the European Economic Area (“EEA”). If you are accessing our website from a member state of the EEA, the following additional policies apply to you.
Legal Basis of Processing. If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have a legal basis for doing so under applicable EU laws. This means we collect and use your personal information only where:
Your personal information may be collected, transferred to, and stored by us in the United States, and by our affiliates and third parties that are based in other locations that are not subject to an adequacy decision by the European Commission or your local legislature and/or regulator, and that may not provide for the same level of data protection as your jurisdiction, such as the European Economic Area. We ensure that the recipient of your personal information offers an adequate level of data protection, for example, by entering into the appropriate back-to-back agreements and, if required, standard contractual clauses for the transfer of data as approved by the European Commission (as described in Article 46 of the GDPR). As a U.S.-based company, Spectro Cloud, Inc. is subject to U.S. laws and must comply with them. In these cases, we will ensure that your privacy and other fundamental interests do not override our legitimate interests.
If and to the extent the California Consumer Privacy Act of 2018 (“CCPA”), as amended by the California Privacy Rights Act of 2020 (“CPRA”), applies and you are a California resident, you have the right to understand and request that we disclose how we collect, use, disclose, and sell your personal information to the extent permitted by applicable law. For further information, please contact us via privacy@spectrocloud.com or the telephone number listed in the section below.
Depending where you are located, you may have certain legal rights regarding your personal information under the GDPR, CCPA, CPRA, or other applicable law or regulation.
These may include the right to:
We will not discriminate against you for exercising the above rights.
You, or an authorized and verified individual acting on your behalf, can exercise the applicable rights by contacting us using the contact details at the bottom of this Privacy Policy. You also have the right to complain directly to a data protection authority about our collection and use of your personal information.
If you would like to make a request and exercise your rights described above, please contact us via privacy@spectrocloud.com or the telephone number listed in the section below.
If you would like to contact us with questions or concerns about our privacy policies and practices, you may contact us via any of the following methods:
Email: privacy@spectrocloud.com
Telephone Number (USA): (408) 418-8868
Mailing Address:
Spectro Cloud, Inc.
1731 Technology Dr, Suite 590
San Jose, CA 95110
USA
If you are not able to access our form, you may request that a copy be provided to you in an alternative format by calling (408) 418-8868 (USA telephone number) or emailing contact@spectrocloud.com.
This Privacy Policy may be updated from time to time, to reflect changes in our practices, technologies, additional factors, and to be consistent with applicable data protection and privacy laws and principles, and other legal requirements. If we do make updates, we will update the “effective date” at the top of this Privacy Policy webpage. If we make a material update, we may provide you with notice prior to the update taking effect, such as by posting a conspicuous notice on our website or by contacting you using the email address you provided.
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